Airport Security Services

This information is intended for Hartsfield-Jackson Atlanta International Airport employees and tenants to obtain security identification. The Airport Security Division is responsible for managing an effective airport security program that ensures a safe and secure environment while exceeding customers’ expectations and complying with applicable regulations, laws and codes.

Location/Directions:

The security office is on the third floor of the North Terminal (Blue Side).

As you enter the Airport’s north terminal, head toward the American Airlines ticket counter. Across from the ticket counter is an alcove with a blue and white sign that reads “Aviation Security Division.”

Enter the alcove and take the elevator to the third floor. As you exit the elevator, the security office will be in front of you.

Service Type Hours of operation
Fingerprinting Please contact your Authorized Signatory to make an appointment for this service.
Badge processing 8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday
SIDA, Non-SIDA, and Authorized Signatory Renewal Training 8:15 a.m. – 4 p.m. Monday, Tuesday, Thursday and Friday
8:15 a.m. – 11 a.m. WednesdayEmployees will not be admitted into the training room before/after these hours.
Online Training  The Driver, SMS, ADA, Fire Safety Customer Service, and  Human Trafficking Awareness Training are only available online via the link here.
Disposition Review 3 p.m.- 4 p.m. Monday, Tuesday, Thursday and Friday
Vehicle access permits and decals

 

Please contact your Authorized Signatory to make an appointment for this service.
Please allow 24 hours for processing.
New company orientation To establish a new company badge account or attend as a first-time Authorized Signatory, please send an email request to SecurityID@atl.com for information regarding this Virtual Classroom Training.

The Airport Security Services office is closed daily from noon – 1 p.m. for lunch.

 

City holidays

The Security Division will be closed on the following City of Atlanta observed holidays:

  • New Year’s Day
  • Martin Luther King Jr.’s birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran’s Day
  • Thanksgiving Day and the day after
  • Christmas Day

Departmental contact information

Mailing Address:
Department of Aviation – Security Division
P.O. Box 20509
Atlanta, GA 30320-2509

Physical Address:

6000 N. Terminal Pkwy

Suite 314

Atlanta, GA 30320

Main email: SecurityID@Atl.com

Main telephone number: (404) 530-6667

Main fax number: (404) 305-2424

New companies and every secondary and replacement Authorized Signatory are required to attend the New Company/Authorized Signatory Virtual Classroom Training. Registrants will use the GoToMeeting platform; please ensure you have access to a computer for the training.

To establish a new company badge account or attend as a first-time Authorized Signatory, please send an email request to securityID@atl.com. Appropriate documentation will be required and reviewed in advance of scheduling for the virtual classroom training. Scheduling for this training will no longer be available through the appointment portal.

The Authorized Signatory is responsible for scheduling all appointments for Fingerprinting, New Badge, Badge Renewal, Upgrade/Downgrade, BORN/NOV, Disposition Review, Training, and New Company/Authorized Signatory Training.

Please have the following information available at orientation (documents must be originals; copies will not be accepted).

Sponsorship letter or lease agreement

  • Printed on sponsor’s company letterhead
  • List activity to be performed, duration/location of project
  • Subcontractors must have letter from contractor and tenant

Authorized signatory appointment letter

  • Printed on company letterhead and signed by company management
  • List individual to serve as Authorized Signatory (AS)

Company Information/Authorized Signatory File Form

  • Required for setting up company and updating company information

W-9 Form – Complete with signature

  • Required for badge/audit billing purposes

Business License/Registration Form

  • Required for finance purposes

Certificate of Insurance

  • General liability of $1 million
  • Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
  • Expiration dates must be current
  • CITY OF ATLANTA must be listed as an additional certificate holder

(68 Mitchell St. Atlanta, GA 30320-2509)

Airside Operating Permit (AOP) – Contractors and concessionaires only

  • Completion of permit via Airport website before orientation
  • Payment of $50 to activate permit

Other Available Resources:

Credentialing Appointment System Guidelines

Authorized Signatory Presentation

List of Acceptable Documents

Badge Return Form

Fingerprinting: Two forms of original/official identification are required to be fingerprinted. Once cleared, fingerprint clearance letters are sent to the authorized signatories. Individuals who want the results should contact their hiring company. Individuals who want to renew their security identification badge can begin the fingerprinting and application process 60 days before their badge expiration date.

Fingerprint-Based Criminal History Records Check (fillable pdf)

The hours for fingerprinting services are listed below:
8:30 a.m. – 11 a.m. and 1 p.m. – 3 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

Disposition Review: Individuals who fail the criminal history background check have 30 days to come in to discuss the results of their fingerprint submission. Fingerprinting Disposition Reviews are held from 3 p.m. – 4 p.m. Monday, Tuesday, Thursday and Friday.

Custom’s Seal Process – Individuals who seek to upgrade/renew their security identification badge and customs seal can begin the fingerprinting and application process 60 days before their badge expiration date.

After individuals have been fingerprinted and received a fingerprint clearance letter, they must successfully complete the Security Identification Display Awareness (SIDA) training class to obtain a badge. SIDA, Customer Service, SMS and Driver trainings are valid for two years.

Currently the only training courses that are available on the Interactive Employee Training System, located in the Security training room, are the SIDA/Non-SIDA and Authorized Signatory trainings. The Driver, SMS, ADA, Fire Safety and Customer Service Training can now only be taken online via the IET link (https://atl.iet-ls.com).

To take the training, the individual must present two forms of identification, the SIDA badge application (completed and signed by the company’s designated authorizing agent) and fingerprint clearance letter, Security Threat Assessment (STA), Escort and U.S. Customs Seal, if applicable.

Our SIDA training service hours of operation are as follows:

8:30 a.m. – 11 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – 11 a.m. Wednesday

 

SIDA Badge Application (fillable pdf)

For information regarding Security Seal/Hologram Program procedures, contact U.S. Customs and Border Protection.

The security division issues all vehicle access permits and decals to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, insurance and markings must be authenticated by the security division before issuing vehicle media.

Vehicle Marking Requirements

Ensure that vehicles operating in the SIDA area are marked as follows:

  • Body – Permanent company name/logo.
  • Door – Lettering must be at least 2” x ½ “
  • Window – Must be permanently affixed to the vehicle and may be substituted for door markings.
  • Logo: Must be clearly recognizable and associated with the company.
  • Amber Beacon Lights: – All vehicles operating on service roads adjacent to aircraft taxiways, surface movement areas, and parking areas must be equipped with amber beacon lights for illumination at night and during limited visibility.

The hours for permits/decals are as follows:

8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

Application (fillable pdf)

Escort Request – A minimum of 24 hours advance notice is required for all escort approvals.

For questions, contact the security representative at 404-293-2423.

– Escort Request https://apps.iflyatl.com:4438/ASERRT/

Note: If an escorted person engages in activities other than those for which access was granted, the person providing the escort is required to maintain watch if possible and report the incident to Airport police by calling 911 immediately.

Inspection: Compliance and enforcement conducts inspections on aircraft, vehicles, ramp, construction sites, tenants, terminal doors, alarm response time and for the Hartsfield-Jackson incentive program. Fines (Breach of Rules Notices) are assessed for noncompliant tenants.

Physical Security: Compliance provides input for design and construction plans to ensure Airport projects meet the physical security and TSA requirements to protect families and facilities. Compliance also manages contracts for all security systems — which include CCTV, Access Control, fingerprints and badge systems — and develops security plans that serve as guidelines/roadmaps for tenants and contractors.

Contract Guard Security Services: Compliance also manages the company that provides physical access control to the Airport’s restricted areas and conducts monthly performance reviews to ensure the highest level of security is maintained.

Airport employees are not permitted to carry firearms or other prohibited items when attempting to access sterile, secured or air operations areas.

Prohibited items include:
– Guns (firearms, stun, BB, spear, air, flare, replicas, pellet, starter)
– Ammunition
– Explosives (components, materials, fireworks, flares, grenades, replicas, etc.)
– Illegal substances and relative paraphernalia
– Axes, hatchets, swords, sabers or knives (excluding plastic)
– Razor-type blades such as box cutters, utility knives and safety razor blades when thereis no discernible reason for the individual to be in possession of such (disposable razors and their cartridges are permitted)
– Bats (baseball, cricket), sticks (hockey, lacrosse, pool), golf clubs
– Martial arts weapons (night sticks, batons, throwing stars, nun chucks, brass knuckles, billy clubs, black jacks, etc.)
– Fuels (including cooking fuels and any flammable liquid)
– Scissors – metal and pointed tips greater than four inches from pivot point
– Self-defense sprays (pepper spray, mace, etc.)
– Alcohol

The DOA Security Credentialing Office has recently implemented improvements for operational efficiency and in response to the COVID-19 pandemic.

 

What are the current fees for security services?

Fingerprinting
New & Renewal: $50
SIDA, NON-SIDA & Public Badges
New, Renew, Damaged, Reactivate, Replacement, and Upgrade $60
Lost/Stolen: $60
Non-Returned: $200
6-month New/Renew: $30
6-month Lost/Stolen: $60
6- month Damaged, Reactivate, Replacement, and Upgrade: $60
Permits/Decals
Airside Operating $50
Vehicle: New, Renew, Damaged, or Replacement: $50
Vehicle: Lost/Stolen $50
BORN (Breach of Rules Notice)
First Offense $250
BORN Second Offense $500
BORN Third Offense $1,000

What are the current operating hours for the Security Office?

The Credentialing Office continues to operate with the same business hours; however, availability is subject to change as we prioritize core Airport operations and employee safety.

COVID-19 impact to operating hours and office operations

  • Rotating staff schedules to minimize exposure
  • Reduced number of appointments and badge renewals to maintain social distancing
  • Enhanced and increased cleaning protocols
  • Hand sanitizer and alcohol wipes available for staff and customers

What are the current fingerprint requirements?

All applicants fingerprinted by the Airport on or after Feb. 1, 2018 have now been enrolled in the Federal Bureau of Investigation (FBI) Next Generation Identification (NGI), Record of Arrests and Prosecutions (Rap) Back service. The Rap Back service enables the Security Credentialing Office to receive ongoing status notifications of any subsequent criminal history information changes reported for individuals who have submitted fingerprints as part of a Criminal History Record Check (CHRC). As of February 2020, Rap Back eliminates the requirement to capture new fingerprints every two years for applicants of ATL Security badges.

Air carriers and government agencies that provide their own CHRC certifications are still subject to the appropriate Transportation Security Administration regulations.

COVID-19 impact to the fingerprint process

  • Active and furloughed badges can be renewed up to 30 days after expiration for those impacted with renewal dates in the coming weeks

Enrollment in the Rap Back service is not applicable for employees under the following circumstances (employees must be fingerprinted):

  • Applicants switching to a new company
  • Renewal applicants with Customs seal
  • Applicants with expired badges (with exception of COVID-19 specific 30-day extension)
  • Company name changes

COVID-19 impact to operating hours and office operations

  • Rotating staff schedules to minimize exposure
  • Reduced number of appointments and badge renewals to maintain social distancing
  • Enhanced and increased cleaning protocols
  • Hand sanitizer and alcohol wipes available for staff and customers

What are the current on-site training requirements?

On-site security training requirements still apply for first-time SIDA and NON-SIDA badge applicants as identified on the Security Identification Badge Application and Authorized Signatory training (new and renewal).

COVID-19 impact to onsite training

  • SIDA and NON-SIDA trainings are not required for renewal applicants until further notice
  • Contact SecurityID@Atl.com to schedule New Company Orientation and/or New Authorized Signatory Training

What are the current online training requirements?

The online training platform is available using the most recent Microsoft Edge and Google Chrome browsers for desktop/laptop PCs, as well as Apple iOS and Android mobile devices. Note that Microsoft Internet Explorer is not supported for the online training platform.

For access to online training, visit https://atl.iet-ls.com.

Effective May 1, 2020, employees starting a new or renewal application process will require the following training every two years:

  • Safety Management System (SMS)
  • Customer Service
  • Fire/Safety Evacuation
  • Americans with Disabilities Act (ADA)
  • Human Trafficking Awareness
  • Non-Movement Area Driver (only required if you will be driving on the airfield)

What has been updated on the Security Identification Badge Application?

The new application includes the required online Human Trafficking training.

COVID-19 impact for the updated application:

  • Renewal applicants are not required to complete the SIDA and NON-SIDA training requirement as stated on the application until further notice.

What are the current badge requirements?

For ATL Security badge requests, the Authorized Signatory must ensure that each employee is in possession of the following items for processing:

  • Most recent fingerprint clearance letter for applicants fingerprinted on or after Feb. 1, 2018
  • Completed Security Identification Badge Application
  • Required forms of identification
  • Satisfactory completion of required training as listed on the badge application
  • Appointment for the applicable service

Can I get a list of employees badged for my company?

No. Federal regulations prevent us from supplying this data. It is the responsibility of the Authorized Signatory to keep track of every employee who is authorized to receive a badge for the company.

What is the Credentialing office doing to address temporarily furloughed employees?

The Credentialing Office provided deactivation procedures for permanent deactivations and temporarily furloughed employees due to COVID-19. If your company is impacted by furloughs, be sure to submit the appropriate response.

COVID-19 specific impact to the furlough process:

  • Furloughed badges can be renewed up to 30 days after expiration for those impacted with renewal dates in the coming weeks.

How do I submit card reader access requests?

If your company does not have access to certain areas of the Airport where needed to perform work, the Authorized Signatory must send an email request detailing the access justification to Access.Control@atl.com or call (404) 382-2207. All requests will be reviewed and approved/denied based on the company justification.

What additional information is needed when submitting escort requests?

A minimum of 24 hours advance notice is required for all escort approvals. The maximum number of persons that can be escorted is five (5). When completing the online escort request, if unable to locate your company name or you have not received your escort receipt, send an email with your issue to SecurityCompliance@atl.com or call (404) 293-2423 for assistance.

How can I submit a request to bring tools on-site to perform job duties?

If your company has employees whose job duties require the use of tools and your company is not on the approved tool list, email SecurityCompliance@atl.com or call (404) 561-6416.

How can an employee get their badge back after receiving a Breach of Rules Notice?

Re-issuance of a confiscated Airport credential is addressed on a case-by-case basis. Email inquiries to SecurityCompliance@atl.com or call (404) 561-6416.

Who can I contact to get an update on a Harry Reward?

Email Compliance and Enforcement at SecurityCompliance@atl.com for assistance.

What is the required lettering size for vehicle logos?

The required logo size for vehicle lettering is a minimum of 2 inches tall by one-half inch wide per letter.

Security Monthly Focus

2020

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2019

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2018

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2017

Jan Feb Mar April May June July Aug Sept Oct Nov Dec

2016

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2015

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2014

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News and Updates

January 2020

Authorized Signatory Training Canceled on Wednesday, January 22, 2020

December 2019

Security Services Office Closure at 12pm On December 31, 2019 and Wednesday, January 1, 2020

Security Services Office Closure on Tuesday, December 24 and Wednesday, December 25, 2019

November 2019

Security Office Closure on Thursday, November 21, 2019

December 2018

Security Services Office Closure on Monday, December 31, 2018 and Tuesday, January 1, 2019

Authorized Signatory Information Session 2018 https://asis2018.eventbrite.com 

Authorized Signatory Information Session 2018

October 2018

Security Services Office Closure on Wednesday, October 17, 2018

January 2018

Security Services Office Early Closure on Monday January 8, 2018

October 2017

Security Services Office Early Closure on Wednesday, October 25, 2017

July 2017

Security Services Closed July 3rd and 4th, 2017

July 2015

Security Services Closed July 10

March 2015

New Airport Security Measures

Badge Access Restriction Memo
What to expect during inspections
Prohibited and Suspicious Items