Airport Security & Badging Services

Hartsfield-Jackson International Airport is the #1 busiest airport in the world. Our Security Credentials Office is responsible for the issuance of Airport Identification Badge to employees, assigning and maintaining access to security sensitive areas around the airport. Working in an airport environment creates a unique set of challenges that require us to abide by certain Federal regulations in order to provide a safe and secure environment for over millions of passengers and more than thousand employees.

Hours of Operation

  • Monday – Friday: 6:00 AM – 5:45 PM
  • *Exception: Every third (3rd) Friday of the month, the office will open at 7:00AM. and closes at 12:00 PM.

Holidays

  • January 1, New Year’s Day
  • Third Monday in January, Martin Luther King Jr.’s birthday
  • Last Monday in May, Memorial Day
  • Juneteenth
  • July 4, Independence Day
  • First Monday in September, Labor Day
  • November 11, Veteran’s Day
  • Fourth Thursday in November, Thanksgiving
  • Day after Thanksgiving
  • December 25, Christmas Day

Location

Physical Address
6000 N. Terminal Pkwy
Atlanta, GA 30320
Mailing Address
Department of Aviation – Security Division                                      
P.O. Box 162768                                                                                         
Atlanta, GA 30321

Directions

The Security office is located at North Terminal (Blue Side) on the third (3rd) floor. As you enter the Airport’s north terminal, head toward the American Airlines ticket counter. Across from the ticket counter is an alcove with a blue and white sign that reads “Aviation Security Division.” Enter the alcove and take the elevator to the third floor. As you exit the elevator, the security office will be in front of you.

Security Office

Telephone: (404) 530-7300
Fax: (404) 305-2424

Credentialing

Click here to contact Credentialing.

Access Control

Email Access.Control@atl.com for assistance.

Compliance

Email Security.Compliance@atl.com for assistance.

For TSA related issues click here.

New companies and every secondary and replacement Authorized Signatory are required to attend the new Company/Authorized Signatory Virtual Classroom Training. To establish a new company badge account or attend as a first-time or replacement Authorized Signatory, please send an email request to securityID@atl.com to register. Appropriate documentation is required and must be submitted in advance. Once documents are approved, scheduling of the virtual classroom training will take place. Scheduling for this training will no longer be available through the appointment portal. Registrants will use the GoToMeeting platform; please ensure you have access to a computer for the training.

The Authorized Signatory is responsible for scheduling all appointments for their employees: Fingerprinting, New Badge, Badge Renewal, Upgrade/Downgrade, BORN/NOV, Disposition Review, Training, and New Company/Authorized Signatory Training. Please have the following information available at orientation (documents must be originals; copies will not be accepted).

Sponsorship letter or lease agreement

  • Printed on sponsor’s company letterhead
  • List activity to be performed, duration/location of project
  • Subcontractors must have letter from contractor and tenant

Authorized signatory appointment letter

  • Printed on company letterhead and signed by company management
  • List individual to serve as Authorized Signatory (AS)

Company Information/Authorized Signatory File Form

  • To establish a new company badge account or attend as a first-time Authorized Signatory, please send an email request to SecurityID@atl.com for information regarding the Virtual Classroom Training.

W-9 Form – Complete with signature

  • Required for badge/audit billing purposes

Business License/Registration Form

  • Required for finance purposes

Certificate of Insurance

  • General liability of $1 million
  • Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
  • Expiration dates must be current
  • CITY OF ATLANTA must be listed as an additional certificate holder

(68 Mitchell St. Atlanta, GA 30320-2509) Airside Operating Permit (AOP) – Contractors and concessionaires only

  • Completion of permit via Airport website before orientation
  • Payment of $50 to activate permit

Other Available Resources:

Credentialing Appointment System Guidelines

Badge Return Form

Escort Designation Request

Access Level Request

The Security Division issues all vehicle access permits and decals to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, insurance and markings must be authenticated by the Security Division before vehicle media is issued.
Vehicle Marking Requirements Ensure that vehicles operating in the SIDA area are marked as follows:
  • Body – Permanent company name/logo.
  • Door – Lettering must be at least 2” x ½ “
  • Window – Must be permanently affixed to the vehicle and may be substituted for door markings.
  • Logo: Must be clearly recognizable and associated with the company.
  • Amber Beacon Lights: – All vehicles operating on service roads adjacent to aircraft taxiways, surface movement areas, and parking areas must be equipped with amber beacon lights for illumination at night and during limited visibility.
*Please contact your Authorized Signatory to make an appointment for this service*
Vehicle Permit Request Form (fillable pdf)

Escort Request

A minimum of 24 hours advance notice is required for all escort approvals. For questions, contact the security representative at 404-293-2423. – Escort Request https://apps.iflyatl.com/ASERRT

Note: If an escorted person engages in activities other than those for which access was granted, the person providing the escort is required to maintain watch if possible and report the incident to Airport police by calling 911 immediately.
Inspection: Compliance and enforcement conducts inspections on aircraft, vehicles, ramp, construction sites, tenants, terminal doors, alarm response time and for the Hartsfield-Jackson incentive program. Fines (Breach of Rules Notices) are assessed for noncompliant tenants.
Physical Security: Compliance provides input for design and construction plans to ensure Airport projects meet the physical security and TSA requirements to protect families and facilities. Compliance also manages and develops security plans that serve as guidelines/roadmaps for tenants and contractors.
Contract Guard Security Services: Compliance also manages the company that provides physical access control to the Airport’s restricted areas and conducts monthly performance reviews to ensure the highest level of security is maintained.
Airport employees are not permitted to carry firearms or other prohibited items when attempting to access sterile, secured or air operations areas.
Prohibited items include:
– Guns (firearms, stun, BB, spear, air, flare, replicas, pellet, starter)
– Ammunition
– Explosives (components, materials, fireworks, flares, grenades, replicas, etc.)
– Illegal substances and relative paraphernalia
– Axes, hatchets, swords, sabers or knives (excluding plastic)
– Razor-type blades such as box cutters, utility knives and safety razor blades when there is no discernible reason for the individual to be in possession of such (disposable razors and their cartridges are permitted)
– Bats (baseball, cricket), sticks (hockey, lacrosse, pool), golf clubs
– Martial arts weapons (night sticks, batons, throwing stars, nun chucks, brass knuckles, billy clubs, black jacks, etc.)
– Fuels (including cooking fuels and any flammable liquid)
– Scissors – metal and pointed tips greater than four inches from pivot point
– Self-defense sprays (pepper spray, mace, etc.)
– Alcohol

What are the current operating hours for the Security Office?

The Credentialing Office continues to operate with the same business hours; however, availability is subject to change as we prioritize core Airport operations and employee safety. COVID-19 recovery impact to operating hours and office operations

  • Managing the number of available service appointments to meet the demands of airport stakeholders
  • Enhanced and increased cleaning protocols
  • Hand sanitizer and alcohol wipes available for staff and customers
  • Plexiglass partitions are installed at service locations and training room

What are the current fingerprint requirements?

All applicants fingerprinted by the Airport on or after Feb. 1, 2018 have now been enrolled in the Federal Bureau of Investigation (FBI) Next Generation Identification (NGI), Record of Arrests and Prosecutions (Rap) Back service. The Rap Back service enables the Security Credentialing Office to receive ongoing status notifications of any subsequent criminal history information changes reported for individuals who have submitted fingerprints as part of a Criminal History Record Check (CHRC). As of February 2020, Rap Back eliminates the requirement to capture new fingerprints every two years for applicants of ATL Security badges. Air carriers and government agencies that provide their own CHRC certifications are still subject to the appropriate Transportation Security Administration regulations. COVID-19 recovery impact to the fingerprint process

  • Active badges must be renewed before they expire
  • New fingerprint clearance letters are not valid after 30 days from company notification

Enrollment in the Rap Back service is not applicable for employees under the following circumstances (employees must be fingerprinted):

  • Applicants switching to a new company
  • Renewal applicants with Customs seal
  • Applicants with expired badges
  • Company name changes

What are the current on-site training requirements?

On-site security training requirements still apply for first-time SIDA and NON-SIDA badge applicants as identified on the Security Identification Badge Application and Authorized Signatory training (new and renewal). COVID-19 recovery impact to onsite training

  • SIDA and Sterile Area (NON-SIDA) trainings are not required for renewal applicants until further notice
  • Contact SecurityID@Atl.com to schedule a virtual New Company Orientation and/or New Authorized Signatory Training

What are the current online training requirements?

The online training platform is available using the most recent Microsoft Edge and Google Chrome browsers for desktop/laptop PCs, as well as Apple iOS and Android mobile devices. Note that Microsoft Internet Explorer is not supported for the online training platform. For access to online training, visit https://atl.iet-ls.com. Employees starting a new or renewal application process will require the following trainings every two years:

  • Safety Management System (SMS)
  • Customer Service
  • Fire/Safety Evacuation
  • Americans with Disabilities Act (ADA)
  • Human Trafficking Awareness
  • Active Shooter Training
  • Non-Movement Area Driver (only required if you will be driving on the airfield)

What has been updated on the Security Identification Badge Application?

The new application includes the required online Human Trafficking training and Active Shooter training.

  • SIDA application is in PDF form and must be typed in.

COVID-19 recovery impact for the updated application:

  • Renewal applicants are not required to complete the SIDA and Sterile Area (NON-SIDA) training requirement as stated on the application until further notice.

What are the current badge requirements?

For ATL Security badge requests, the Authorized Signatory must ensure that each employee is in possession of the following items for processing:

  • Most recent fingerprint clearance letter for applicants fingerprinted on or after Feb. 1, 2018
  • Completed type written Security Identification Badge Application
  • Required forms of identification
  • Satisfactory completion of required training as listed on the badge application
  • Appointment for the applicable service

COVID-19 impact for the updated application and identification requirements:

  • New or renewal applicants can present any state-issued driver’s license or state-issued identification card that expired on or after March 1, 2020.
  • Renewal applicants can present a scanned copy or photograph of state-issued driver’s license or state-issued identification card

Can I get a list of employees badged for my company?

No. Federal regulations prevent us from supplying this data. It is the responsibility of the Authorized Signatory to keep track of every employee who is authorized to receive a badge for the company and maintain records for audit purposes.

What is the Credentialing office doing to address temporarily furloughed employees?

The Credentialing Office provided deactivation procedures for permanent deactivations and temporarily furloughed employees due to COVID-19. If your company is impacted by furloughs, be sure to submit the appropriate response. COVID-19 recovery impact to the furlough process:

  • Furloughed badges must be renewed before expiration

How do I submit card reader access requests?

If your company does not have access to certain areas of the Airport where needed to perform work, the Authorized Signatory must send an email request detailing the access justification to Access.Control@atl.com or call (404) 382-2207. All requests will be reviewed and approved/denied based on the company justification.

What additional information is needed when submitting escort requests?

A minimum of 24 hours advance notice is required for all escort approvals. The maximum number of persons that can be escorted is five (5). When completing the online escort request, if unable to locate your company name or you have not received your escort receipt, send an email with your issue to SecurityCompliance@atl.com or call (404) 293-2423 for assistance.

How can I submit a request to bring tools on-site to perform job duties?

If your company has employees whose job duties require the use of tools and your company is not on the approved tool list, email SecurityCompliance@atl.com or call (404) 561-6416.

How can an employee get their badge back after receiving a Breach of Rules Notice?

Re-issuance of a confiscated Airport credential is addressed on a case-by-case basis. Email inquiries to SecurityCompliance@atl.com or call (404) 561-6416.

Who can I contact to get an update on a Harry Reward?

Email Compliance and Enforcement at SecurityCompliance@atl.com for assistance.

What is the required lettering size for vehicle logos?

The required logo size for vehicle lettering is a minimum of 2 inches tall by one-half inch wide per letter.








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Applicants MUST complete all training courses for the badge using the Interactive Employee Training Portal. Training is no longer available onsite.