Ground Transportation

Hotel Shuttle Services

Pickup Locations:

Domestic Terminal

Hotel shuttle service is available in the Ground Transportation Center/West Curb area. The West curb is located outside between the Domestic North and Domestic South Terminals and is accessible by using the W-1 or W-2 door.(Map: Domestic Hotel pick-up Area )

International Terminal

Depending on your selected Hotel, there might be limited services offered to the International Terminal. Please confirm with your hotel if services is providing to the International Terminal. The Hotel pick-up location at the International Terminal is located to the right of the A3 door.(Map: International Arrival )

A number of hotels surrounding Hartsfield-Jackson Atlanta International Airport provide free shuttle service to and from the Airport.For arrival or departure times of your shuttle, please contact your hotel directly.

List of Hotels Offering Shuttle Services

International Terminal

Pickup Location:

Off-airport Parking providers are located outside on the arrival level of the International Terminal. Once exiting out of the A1 door turn to the right for the pick-up location.(Map: International Arrival level )

Provides Service to the International Terminal only.

Domestic Terminal (New Ground Transportation Center – GTC)

Pickup Location:

Off-Airport Parking providers now pick up in Aisle D of the new Ground Transportation Center (GTC).

• Aisle D:
  • Stalls D1: Jiffy and Wally Park
  • Stalls D2: Park N Ticket
  • Stalls D3: Preflight
  • Stalls D4 – D5: Peachy (Indoor, Outdoor, and Covered)
  • Stalls D6 – D8: The Parking Spot (1, 2, Fly and Plus)

Limousines

Pickup Locations:

Domestic Terminal

Once you have made a reservation, your driver will either meet you inside the terminal near the atrium or curbside on the South lower level. The pickup process should be explained when you call to make the reservation.

International Terminal

Once you have made a reservation, your driver will either meet you inside the terminal at the Arrivals level or outside on the Arrival outer curb.(Map: International Terminal Pickup Areas )

More than 200 companies provide limousine service to and from Hartsfield-Jackson Atlanta International Airport as well as to areas surrounding the Airport. Many companies offer stretch limousine and executive car service, while others provide executive car service only. Contact the company directly to make reservations or to ask about additional services. Once you have made a reservation, your driver will either meet you inside the terminal near the atrium or curbside on the North or South lower level. The pickup process should be explained when you call to make the reservation. All limousine service must be arranged in advance. Any state-licensed limousine company is allowed to drop off passengers at the terminal curbside.Only authorized Ground Transportation permitted limousine companies can pick up clients from the Airport.

Taxis

Domestic Terminal (New Ground Transportation Center – GTC)

Taxicab service at the Domestic Terminal is now located in Aisle A of the new Ground Transportation Center (GTC).

• Aisle A:
  • Stalls A3 – A10: Taxis

Map: GTC Taxi Loading Stall (Map link to be updated)

International Terminal

Taxicab service at the International Terminal is located on the arrival level outside the A-1 door.

Map: International Terminal Pickup Areas (Map link to be updated)

Taxi Fee Structure – Atlanta Business District

• Flat rate zone to and from the Airport.
• $2 charge for each additional person.
• Initial airport usage fee $1.50 will be added.

New Taxi Rates (Effective [Insert Date of New Rates]):

• Zone 1: Downtown Taxi Fares
  • Flat Fare from Airport: $37.50 – One Person (includes $1.50 surcharge)
  • $2.00 – Each Additional Person
• Zone 2: Buckhead Taxi Fares
  • Flat Fare from Airport: $49.50 – One Person (includes $1.50 surcharge)
  • $2.00 – Each Additional Person
• Zone 3: Midtown Taxi Fares
  • Flat Fare from Airport: $39.50 – One Person (includes $1.50 surcharge)
  • $2.00 – Each Additional Person

Fuel Surcharge:

• Once the gasoline price for regular unleaded fuel has averaged between $2.90 and $4.39 over a 14 consecutive day period according to the AAA published data, there shall be imposed a fuel surcharge of $2.00 per trip.
• Once the gasoline price for regular unleaded fuel has averaged more than $4.40 over a 14-consecutive day period according to the AAA published data, there shall be imposed a fuel surcharge of $3.00 per trip.

Pickup Location: Inner Curb, exiting out of A1, A2, and/or A3.

Authorized Providers:

• Uber
• Lyft
• HeRide
• Boogidy
• Groome

Usage Requirement: Passengers must have the respective app on their phone.

Local Public Transit

The Metropolitan Atlanta Rapid Transit Authority (MARTA) operates Atlanta’s local public transportation system. For information on how to ride MARTA, download a copy of MARTA’s Ride Guide. Or, click any of the links below for specific information:

• MARTA Trains
• MARTA Buses
• How to Ride MARTA to and from the Airport

AMTRAK

Amtrak is at 1688 Peachtree St. NW in Atlanta. The phone number is (800) 872-7245. For door-to-door services to Amtrak, call A-National Management Services at (404) 941-3440. To schedule reservations, call (404) 941-3441.

Greyhound

Greyhound Flightlink provides transportation services from the Airport to selected cities and states. Greyhound pickup location is on the North lower level,  near Door LN1. For reservations, call 1-800-231-2222 or visit www.greyhound.com

Rental Car Center

The Rental Car Center (RCC) is a one-stop facility that houses 12 rental car brands and vehicles for ATL guests. Operating 24 hours a day, seven days a week, the RCC is just a few minutes away from ATL via the SkyTrain, an electric-powered automated people mover system that connects the Rental Car Center to additional parking and the Airport.

The SkyTrain also connects to the West Parking Deck , GICC,Gateway Center Arena, Atlanta Airport Marriott Gateway ,AC Hotel by Marriott Atlanta Airport Gateway ,SpringHill Suites Atlanta Airport Gateway , and the Renaissance Atlanta Airport Gateway Hotel.

In addition, the International Terminal Shuttle provides service between the International Terminal and the Rental Car Center, and runs approximately every 15 minutes.

Click Here for Directions to RCC

The ATL SkyTrain provides complimentary transportation for more than 5 million guests annually. Powered by electricity, this automated people mover system operates 24 hours a day, seven days a week. It connects to the ATL West Parking Deck , Georgia International Convention Center (GICC), Gateway Center Arena, Atlanta Airport Marriott Gateway , AC Hotel by Marriott Atlanta Airport Gateway , SpringHill Suites Atlanta Airport Gateway , and the Renaissance Atlanta Airport Gateway Hotel.

In 2009, the SkyTrain replaced diesel-powered shuttle buses, resulting in reduced traffic on area roadways, reduced vehicle emissions and convenient transportation.

To apply for a New Ground Transportation Permit:

Prior to conducting any pickups at the Airport, a company must be permitted by Ground Transportation.

What Do I Need?

1. Please attach a letter of intent on a company letterhead describing the type of transportation service you intend to provide to the airport.
2. Complete the GT New Permit Application form for the desired permit listed below. Please type your information and ensure you submit the required business plan as indicated.
   • Limousine
   • Charter
   • HotelMotel
   • Off Airport Parking
   • Shared-Ride Shuttle
   • Taxis (City of Atlanta Taxis only)
   • Rideshare
3. Complete the GT Authorized Driver List
   • Please type your information and print a copy to submit with your application.
   • Save the file on your computer for your records and for future staff revisions.
4. Complete the GT Authorized Vehicle List
5. Complete and submit notarized Affidavit which is required to conduct business with The City of Atlanta.
6. Provide three photos of your vehicle(s), showing the overall paint scheme and markings:
   • One (1) photo of the front of the vehicle.
   • One (1) photo with the side view of the vehicle. Markings must be visible in the photo (e.g. company information, authorities; DOT#, GPSC#, etc.). All vehicles except limousines are required to have permanent markings. Magnetic signs are NOT permissible.
   • One (1) photo of the rear displaying the vehicle’s current license plate.
7. After completing the Permit Application for your desired permit type above, return the permit application in person or mail it back with all required documentation as noted to: Hartsfield-Jackson Atlanta International Airport Ground Transportation
   P.O. Box 20509, Suite 435
   Atlanta, GA 30320-2509

Ground Transportation will contact you to schedule an appointment. Please make preparations to pay the annual permit fee upon approval.

A corporate check or money order made payable to City of Atlanta

Bring applicable receipts for payment to the appointment. Payment of all applicable fees including, but not limited to invoices, citations and liquidated damages, must be paid before the permit can be approved.

IMPORTANT The permit is not valid until you receive written notification from Ground Transportation advising that your permit is approved and complete. You are not authorized to conduct commercial operations at Hartsfield-Jackson Atlanta International Airport until you receive this written notice. You may be subject to fines, denial of your permit and other corrective actions if you operate without authorization.

Additional information on applying for a new Ground Transportation Permit can be found in the documents listed below:

Georgia Department of Public Safety (DPS)
City of Atlanta Ordinance – Aviation (Chapter 22)

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If you have any additional questions, please contact Ground Transportation at 404-530-6674 or email : Contact Us – Ground Transportation

Promoting ease of access at Hartsfield-Jackson

 

ATL Enforcement (formerly known as Vehicles For Hire) promotes compliance with all applicable laws, rules and regulations supporting for-hire and traffic management operations at Hartsfield-Jackson Atlanta International Airport. Enforcement works with key stakeholders – including ATL ground transportation, Atlanta Police Department, vehicles-for-hire industry, operators, business leaders and the tourism industry – to implement the highest standards of service.

Enforcement undergirds the Airport’s efforts to provide visitors and travelers with easy access to safe, reliable and clean taxicabs, rideshares, limousine and shuttle services.

The department regularly performs targeted vehicle inspections, issues citations, enforces towing and provides pedestrian and vehicular traffic management at Hartsfield-Jackson.

Governing Authority

• City of Atlanta Municode, Chapter 162 – Vehicles for Hire
• City of Atlanta Municode, Chapter 22 – Aviation
• Department of Aviation’s Ground Transportation Standard Operating Procedures
• All applicable State and local laws, regulations and rules.
• Application For Curbside Parking

Pickup Locations:

Domestic Terminal

For Terminal-to-Terminal shuttle pickups in the Ground Transportation Center/West Curb, feel free to exit out of the W-1 or the W-2 doors and follow signs for the pick-up spot.

International Terminal

For Terminal-to-Terminal shuttle pickups, go to the Arrivals level and exit between doors A1 and A2.

Rental Car Center:

The Terminal-to-Terminal shuttle pickups on the bottom lower level curb at the Rental Car Center.

The Terminal-to-Terminal shuttle connector provides complimentary shuttle service between the International Terminal and the Rental Car Center and between the Domestic Terminal and the International Terminal. These shuttles run approximately every 15 minutes.

The routes of the shuttle are:

• International Terminal to Domestic Terminal
• Domestic Terminal to International Terminal
• International Terminal to Rental Car Center
• Rental Car Center to International Terminal