Air Service Development

ATL Air Service Development: Poised for Growth

With the arrival of the 100 millionth passenger in 2015, Hartsfield-Jackson Atlanta International Airport (ATL) solidified its standing as the world’s most traveled airport. Hartsfield-Jackson continues to break industry records worldwide, not just for passenger traffic, but also for efficiency in operations. In 2015, ATL was named the world’s most efficient airport for the 15th consecutive year by the Air Transport Research Society (ATRS). ATL is also gaining ground in cargo and now ranks 12th in cargo volume among North American airports.

Hartsfield-Jackson enables nonstop flights to more than 150 U.S. cities and nearly 70 international destinations in more than 45 countries. In 2015, Hartsfield-Jackson saw the following:

  • 101,491,106 total passengers, which equated to 285,000 average daily passengers
  • 882,497 total aircraft operations
  • 626,201 metric tons of cargo

In addition to having some of the lowest operating costs in the United States, ATL boasts exceptional infrastructure, a highly efficient layout with five parallel runways, generous airfield capacity with round-the-clock operations, and no slot restrictions or curfews.

In a bid to meet our mandate to increase cargo operations and maintain our ranking as the world’s most traveled and most efficient airport, Hartsfield-Jackson has implemented a robust air service development strategy for both its cargo and passenger operations. Key elements of this program include the following:

  • World-class facilities: Through a comprehensive capital improvement program dubbed ATLNext, the Airport is committed to build new facilities and update some its current facilities, specifically:
      • Passenger facilities by making aesthetic and functional upgrades to the concourses and people-movers as well as replacing the aging parking decks, thus improving the overall guest experience.
      • Cargo facilities by constructing a soon-to-be-commissioned truck staging facility. The Airport is also constructing a 100,000-square-foot cargo warehouse to add to its current 560,000 square feet of space in the South Cargo facility; a USDA-approved perishables complex; 42,000 square feet of computer-controlled refrigerated storage space; a fumigation chamber and cold treatment center.
  • ASIP: The air service incentive program is designed to stimulate cargo and passenger growth, particularly along routes that link Atlanta to the world’s fastest-growing economies and air cargo traffic.
  • Cargo and passenger development consultant services: The Airport has contracted with a consultant to provide industry intelligence and expertise in the route development process. Ultimately, this will allow us to speak “airline language” when we explore business cases.

Contact information on air service

For full details of the air service development program and its qualifying requirements, as well as any current and future projects, contact the ATL Marketing Department at or 404-382-2334