Hours of Operation

• Monday – Friday: 6:00 AM – 5:45 PM

• *Exception: Every third (3rd) Friday of the month, the office will open at 7:00 a.m. and close at 11:45 a.m. The last appointment is 11:30 a.m.

Holidays

• January 1, New Year’s Day

• Third Monday in January, Martin Luther King Jr.’s birthday

• Last Monday in May, Memorial Day

• Juneteenth

• July 4, Independence Day

• First Monday in September, Labor Day

• November 11, Veterans Day

• Fourth Thursday in November, Thanksgiving

• Day after Thanksgiving

• December 25, Christmas Day

• Any additional day designated by the City of Atlanta

Location

Physical Address

6000 N. Terminal Pkwy
Atlanta, GA 30320

Mailing Address

Department of Aviation, Security Division                                      
P.O. Box 162768                                                                                          
Atlanta, GA 30321 

Directions

The Security Credentialing office is located at North Terminal (Blue Side) on the third (3rd) floor. As you enter the Airport’s North Terminal, head toward the American Airlines ticket counter. Across from the ticket counter is an alcove with a black sign that reads “Safety & Security.” Enter the alcove and take the elevator to the third floor. As you exit the elevator, the security office will be in front of you.

Security Credentialing Office

Address: P.O. Box 162768, Atlanta, GA 30321

Phone: (404) 530-7300

Fax: (404) 305-2424

Email: Securityid@atl.com

Access Control

Phone: (404) 382-2208 or (404) 274-0369

Email: Access.Control@atl.com

Compliance

Phone: (678)836-9610

Email: Security.Compliance@atl.com

For TSA-related issues, click here.

Companies seeking to conduct business at ATL Airport are required to attend the New Company Onboarding virtual training course.

Step 1 – Compile documentation that is required to establish a new company badge account. See required documentation, with examples, listed below.

Step 2 – Send the required documents attached in an email request to SecurityID@atl.com to initiate registration for the course. Note the case number that is returned when the email is submitted. The case number is confirmation of successful submission and required when checking the status of your request.

Step 3 – Once the documents are approved, a meeting invite will be sent to the authorized signatory email address listed on the Company Information form. The Microsoft Teams platform will be used to host the training; access to a computer with video is required.

Sponsorship Letter or Lease Agreement

• Sponsorship letter printed on sponsoring companies letterhead
• List activity to be performed, duration/location of project
• Subcontractors must have letter from contractor and tenant

Authorized Signatory Appointment Letter

• Printed on company letterhead and signed by company management
• List individual(s) to serve as Authorized Signatory (AS)

Company Onboarding/Authorized Signatory Designation Form

• To establish a new company badge account and attend as a first-time Authorized Signatory

W-9 Form – Complete with signature

• Required for billing purposes

Business License/Registration Form

• Required for finance purposes

Certificate of Insurance

• General liability of $1 million
• Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
• Document must be current, not expired
• Certificate holder must be listed as City of Atlanta, Attention: Office of Enterprise Risk Management, 68 Mitchell Street, Suite 9100, Atlanta, GA 30303

Other Available Resources:

Credentialing Appointment System Guide

Security Application

Badge Return Form

Escort Designation Request

Access Level Request

Ramp Safety Standards and NOV Poster

List of Acceptable IDs

Note: IDs must have a matching first and last name (bridging document required if names do not match), be an original document, must be in original condition (no rips, tears, stains, etc.). Documents may not be altered in any way. Documents must not be expired.

New Authorized Signatories, serving in the role for the first time, are required to attend the New Authorized Signatory training course per Federal Regulation 49 CFR 1542.

Step 1 – If the company is new, refer to the information provided under the New Company Onboarding section.

Step 2 –If the company is established, and a new Authorized Signatory is being established, complete a company information form and a letter of appointment.

• The company information form must be typed. It must be signed and dated by the individual taking over as the new Authorized Signatory.
• The letter of Authorized Signatory appointment must be on your company’s letterhead.

Step 3- Send the required documents attached in an email request to  SecurityID@atl.com to initiate registration for the Authorized Signatory training course. Note the case number that is returned via Avius when the email is submitted. The case number is confirmation of successful submission and required when checking the status of your request.

Step 4 – Once the documents are approved, the Authorized Signatory will be contacted at the email provided on the company information form to schedule the first-time Authorized Signatory training.

Authorized Signatory Appointment Letter

• Printed on company letterhead and signed by company management
• List individual to serve as Authorized Signatory (AS)

New Authorized Signatory Form

• Complete this form to attend as a first-time Authorized Signatory

Other Available Resources:

Credentialing Appointment System Guide

Badge Return Form

Escort Designation Request

Access Level Request

The Credentialing office issues all vehicle access permits, decals, and/or RFID tags to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, vehicle permit request form, Certificate of Insurance (COI), sponsorship or lease agreement, valid vehicle registrations, and rental/lease agreement (if needed) must be emailed to SecurityID@ATL.com for review and approval.

 Companies must provide a rental or lease agreement for all vehicles not registered in the company’s name.

Vehicle marking requirements will be verified at the vehicle access gates.

Applicants applying for an Airport ID badge must complete and successfully pass the required online training courses. 

Supported Web Browser(s)

• Google Chrome (Suggested)
• Microsoft Edge
• Mozilla Firefox

Compatible Devices (internet connection required)

• Computer
• Tablet
• Cell phone

Account Access Information

• First and last name
• Airport Person ID – This number is created when the employee completes fingerprinting. The applicant and Authorized Signatory will receive the airport person ID via email.

Training is required every two (2) years.

The Transportation Security Administration (TSA) requires Authorized Signatory training be renewed annually.  

Click here to access the training link –> HTTPS://ATL.IET-LS.COM

Escort Request

A minimum of 24 hours advance notice is required for all escort approvals.

Escort Request https://apps.iflyatl.com/ASERRT

Escortees are required to have a government-issued ID.

Escorters are required to have an ‘E’ designation on their access media to escort or have a blue SIDA badge.

Vehicle Escorts

Up to (2) vehicles at a time and after 3 occurrences, employee must be badged for SIDA access.

Note: 

The individual providing the escort is required to maintain visual and verbal control of the individuals being escorted.

If an escorted person engages in activities other than those for which access was granted, the escorting individual must report the incident to Airport police by calling 911 immediately.

Airport employees are not permitted to carry firearms or other prohibited items when attempting to access sterile, secured or Air Operations Areas.

Prohibited items include:

– Guns (firearms, stun, BB, spear, air, flare, replicas, pellet, starter)

– Ammunition

– Explosives (components, materials, fireworks, flares, grenades, replicas, etc.)

– Illegal substances and relative paraphernalia

– Axes, hatchets, swords, sabers or knives (excluding plastic)

– Razor-type blades such as box cutters, utility knives and safety razor blades when there is no discernible reason for the individual to be in possession of such (disposable razors and their cartridges are permitted)

– Bats (baseball, cricket), sticks (hockey, lacrosse, pool), golf clubs

– Martial arts weapons (night sticks, batons, throwing stars, nun chucks, brass knuckles, billy clubs, black jacks, etc.)

– Fuels (including cooking fuels and any flammable liquid)

– Scissors – metal and pointed tips greater than four inches from pivot point

– Self-defense sprays (pepper spray, mace, etc.)

– Alcohol