Hours of Operation

• Monday – Friday: 6:00 AM – 5:45 PM

• *Exception: Every third (3rd) Friday of the month, the office will open at 7:00AM and close at 12:00 PM.

Holidays

• January 1, New Year’s Day

• Third Monday in January, Martin Luther King Jr.’s birthday

• Last Monday in May, Memorial Day

• Juneteenth

• July 4, Independence Day

• First Monday in September, Labor Day

• November 11, Veteran’s Day

• Fourth Thursday in November, Thanksgiving

• Day after Thanksgiving

• December 25, Christmas Day

Location

Physical Address

6000 N. Terminal Pkwy
Atlanta, GA 30320

Mailing Address

Department of Aviation, Security Division                                      
P.O. Box 162768                                                                                          
Atlanta, GA 30321 

Directions

The Security Credentialing office is located at North Terminal (Blue Side) on the third (3rd) floor. As you enter the Airport’s north terminal, head toward the American Airlines ticket counter. Across from the ticket counter is an alcove with a blue and white sign that reads “Aviation Security Division.” Enter the alcove and take the elevator to the third floor. As you exit the elevator, the security office will be in front of you.

Security Credentialing Office

Address: P.O. Box 162768, Atlanta, GA 30321

Phone: (404) 530-7300

Fax: (404) 305-2424

Click here to submit a question.

Access Control

Email Access.Control@atl.com for assistance.

Compliance

Email Security.Compliance@atl.com for assistance.

For TSA related issues click here.

Companies seeking to conduct business at ATL Airport are required to attend the New Company Onboarding virtual training course.

Step 1 – Compile documentation that is required to establish a new company badge account. See required documentation, with examples, listed below.

Step 2 – Send the required documents attached in an email request to SecurityID@atl.com to initiate registration for the course. Note the case number that is returned when the email is submitted. The case number is confirmation of successful submission and required when checking the status of your request.

Step 3 – Once the documents are approved, a meeting invite will be sent to the authorized signatory email address listed on the Company Information form. The Microsoft Teams platform will be used to host the training; access to a computer with video is required.

Sponsorship Letter or Lease Agreement

• Sponsorship letter printed on sponsoring companies letterhead
• List activity to be performed, duration/location of project
• Subcontractors must have letter from contractor and tenant

Authorized Signatory Appointment Letter

• Printed on company letterhead and signed by company management
• List individual(s) to serve as Authorized Signatory (AS)

Company Onboarding/Authorized Signatory Designation Form

• To establish a new company badge account and attend as a first-time Authorized Signatory

W-9 Form – Complete with signature

• Required for billing purposes

Business License/Registration Form

• Required for finance purposes

Certificate of Insurance

• General liability of $1 million
• Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
• Document must be current, not expired
• Certificate holder must be listed as City of Atlanta, Attention: Office of Enterprise Risk Management, 68 Mitchell Street, Suite 9100, Atlanta, GA 30303

Airside Operating Permit (AOP) – Contractors and Concessionaires Only

• Completion of permit via Airport website before orientation
• Payment of $50 to activate permit

Other Available Resources:

Credentialing Appointment System Guide

Badge Return Form

Escort Designation Request

Access Level Request

New Authorized Signatories, serving in the role for the first-time, are required to attend the New Authorized Signatory virtual classroom training course.

Step 1 – If applicable, establish a new company badge account using the steps provided under the New Company Onboarding tab.

Step 2 – Compile documentation that is required to onboard a first-time Authorized Signatory. See required documentation, with examples, listed below.

Step 3 – Send the required documents attached in an email request to  SecurityID@atl.com to initiate registration for the course. Note the case number that is returned when the email is submitted. The case number is confirmation of successful submission and required when checking the status of your request.

Step 4 – Once the documents are approved, a meeting invite will be sent to the authorized signatory email address listed on the Authorized Signatory file form. The Microsoft Teams platform will be used to host the training. Please ensure that you have access to a computer with video for the training.

Authorized Signatory Appointment Letter

• Printed on company letterhead and signed by company management
• List individual to serve as Authorized Signatory (AS)

New Authorized Signatory Form

• Complete this form to attend as a first-time Authorized Signatory

Other Available Resources:

Credentialing Appointment System Guidelines

Badge Return Form

Escort Designation Request

Access Level Request

The Security Division issues all vehicle access permits and decals to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, insurance and markings must be authenticated by the Security Division before vehicle media is issued.

Vehicle Marking Requirements Ensure that vehicles operating in the SIDA area are marked as follows:

• Body – Permanent company name/logo.

• Door – Lettering must be at least 2” x ½ “

• Window – Must be permanently affixed to the vehicle and may be substituted for door markings.

• Logo: Must be clearly recognizable and associated with the company.

• Amber Beacon Lights: – All vehicles operating on service roads adjacent to aircraft taxiways, surface movement areas, and parking areas must be equipped with amber beacon lights for illumination at night and during limited visibility.

*Please contact your Authorized Signatory to make an appointment for this service*

Vehicle Permit Request Form (fillable pdf)

Applicants applying for an Airport ID badge must complete and successfully pass, the required online training courses. 

Supported Web Browser(s)

• Google Chrome (Suggested)
• Microsoft Edge
• Mozilla Firefox
• Microsoft Edge

Compatible Devices (internet connection required)

• Computer
• Tablet
• Cell phone

Account Access Information

• Name
• Airport Person ID – This number is created when the employee completes fingerprinting and emailed to the applicant and the authorized signatory for their company

Training Website

Click here to access the training link –> HTTPS://ATL.IET-LS.COM

Escort Request

A minimum of 24 hours advance notice is required for all escort approvals. For questions, contact the security representative at 404-293-2423. – Escort Request https://apps.iflyatl.com/ASERRT

Note: If an escorted person engages in activities other than those for which access was granted, the person providing the escort is required to maintain watch if possible and report the incident to Airport police by calling 911 immediately.

Inspection: Compliance and enforcement conducts inspections on aircraft, vehicles, ramp, construction sites, tenants, terminal doors, alarm response time and for the Hartsfield-Jackson incentive program. Fines (Breach of Rules Notices) are assessed for noncompliant tenants.

Physical Security: Compliance provides input for design and construction plans to ensure Airport projects meet the physical security and TSA requirements to protect families and facilities. Compliance also manages and develops security plans that serve as guidelines/roadmaps for tenants and contractors.

Contract Guard Security Services: Compliance also manages the company that provides physical access control to the Airport’s restricted areas and conducts monthly performance reviews to ensure the highest level of security is maintained.

Airport employees are not permitted to carry firearms or other prohibited items when attempting to access sterile, secured or air operations areas.

Prohibited items include:

– Guns (firearms, stun, BB, spear, air, flare, replicas, pellet, starter)

– Ammunition

– Explosives (components, materials, fireworks, flares, grenades, replicas, etc.)

– Illegal substances and relative paraphernalia

– Axes, hatchets, swords, sabers or knives (excluding plastic)

– Razor-type blades such as box cutters, utility knives and safety razor blades when there is no discernible reason for the individual to be in possession of such (disposable razors and their cartridges are permitted)

– Bats (baseball, cricket), sticks (hockey, lacrosse, pool), golf clubs

– Martial arts weapons (night sticks, batons, throwing stars, nun chucks, brass knuckles, billy clubs, black jacks, etc.)

– Fuels (including cooking fuels and any flammable liquid)

– Scissors – metal and pointed tips greater than four inches from pivot point

– Self-defense sprays (pepper spray, mace, etc.)

– Alcohol