Airport Security Services

Location/Directions:

The Security Office is located on the third (3rd) floor of the North Terminal (Blue Side).

As you enter the airport via the North Terminal, make a left and walk toward the American Airlines counters. Once you are across from the last ticket counter to your left will be an alcove. (A black & white sign that reads “Safety & Security Division” is on the wall). There will also be a sign that reads Lost and Found near that location.

When you enter the alcove, there is an elevator to the immediate left with a sign above that reads “Elevator to Safety & Security Division”.

Take the elevator to the third (3rd) floor. As soon as you exit the elevator, the Safety & Security office is directly in front of you.

Service Type	Hours of operation
Fingerprinting	Mon-Fri 6:00 a.m. – 6:00 p.m. *Exception: Every third (3rd) Friday of the month, the office will close at 12:00 p.m.
Badge processing	Mon-Fri 6:00 a.m. – 6:00 p.m. *Exception: Every third (3rd) Friday of the month, the office will close at 12:00 p.m.
SIDA, Non-SIDA, and Authorized Signatory Renewal Training	Mon-Fri 6:00 a.m. – 6:00 p.m. *Exception: Every third (3rd) Friday of the month, the office will close at 12:00 p.m.
Online Training	The Driver, SMS, ADA, Fire Safety Customer Service, and  Human Trafficking Awareness Training are only available online via the link here.
Disposition Review	9 a.m.- 10 a.m. Monday through Friday
Vehicle access permits and decals	Please contact your Authorized Signatory to make an appointment for this service. Please allow 24 hours for processing.
New company orientation	To establish a new company badge account or attend as a first-time Authorized Signatory, please send an email request to SecurityID@atl.com for information regarding this Virtual Classroom Training.

 

 

City holidays

The Security Division will be closed on the following City of Atlanta observed holidays:

• New Year’s Day
• Martin Luther King Jr.’s observed birthday
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veteran’s Day
• Thanksgiving Day and the day after
• Christmas Day

Departmental contact information

Mailing Address:
Department of Aviation – Security Division
P.O. Box 20509
Atlanta, GA 30320-2509

Physical Address:

6000 N. Terminal Pkwy

Suite 314

Atlanta, GA 30320

Main email: SecurityID@Atl.com

Main telephone number: (404) 530-6667

Main fax number: (404) 305-2424

New companies and every secondary and replacement Authorized Signatory are required to attend the new Company/Authorized Signatory Virtual Classroom Training. To establish a new company badge account or attend as a first-time or replacement Authorized Signatory, please send an email request to securityID@atl.com to register. Appropriate documentation is required and must be submitted in advance. Once documents are approved, scheduling of the virtual classroom training will take place.

Scheduling for this training will no longer be available through the appointment portal. Registrants will use the GoToMeeting platform; please ensure you have access to a computer for the training.

The Authorized Signatory is responsible for scheduling all appointments for their employees: Fingerprinting, New Badge, Badge Renewal, Upgrade/Downgrade, BORN/NOV, Disposition Review, Training, and New Company/Authorized Signatory Training.

Please have the following information available at orientation (documents must be originals; copies will not be accepted).

Sponsorship letter or lease agreement

• Printed on sponsor’s company letterhead
• List activity to be performed, duration/location of project
• Subcontractors must have letter from contractor and tenant

Authorized signatory appointment letter

• Printed on company letterhead and signed by company management
• List individual to serve as Authorized Signatory (AS)

Company Information/Authorized Signatory File Form

• Required for setting up company and updating company information

W-9 Form – Complete with signature

• Required for badge/audit billing purposes

Business License/Registration Form

• Required for finance purposes

Certificate of Insurance

• General liability of $1 million
• Vehicle access required – automobile liability of $10 million (excess liability/umbrella can reflect required amount)
• Expiration dates must be current
• CITY OF ATLANTA must be listed as an additional certificate holder

(68 Mitchell St. Atlanta, GA 30320-2509)

Airside Operating Permit (AOP) – Contractors and concessionaires only

• Completion of permit via Airport website before orientation
• Payment of $50 to activate permit

Other Available Resources:

– Credentialing Appointment System Guidelines

– List of Acceptable Documents

– Badge Return Form

– Escort Designation Request

– Access Level Request

Fingerprinting: Two forms of original/official identification are required to be fingerprinted. Once cleared, fingerprint clearance letters are sent to the authorized signatories. Individuals who want the results should contact their hiring company. Individuals who want to renew their security identification badge can begin the fingerprinting and application process 60 days before their badge expiration date.

– Fingerprint-Based Criminal History Records Check (fillable pdf)

The hours for fingerprinting services are listed below:
8:30 a.m. – 11 a.m. and 1 p.m. – 3 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

Disposition Review: Individuals who fail the criminal history background check have 30 days to come in to discuss the results of their fingerprint submission. Fingerprinting Disposition Reviews are held from 3 p.m. – 4 p.m. Monday, Tuesday, Thursday and Friday.

Custom’s Seal Process – Individuals who seek to upgrade/renew their security identification badge and customs seal can begin the fingerprinting and application process 60 days before their badge expiration date.

After individuals have been fingerprinted and received a fingerprint clearance letter, they must successfully complete the Security Identification Display Awareness (SIDA) training class to obtain a badge. SIDA, Customer Service, SMS and Driver trainings are valid for two years.

Currently the only training courses that are available on the Interactive Employee Training System, located in the Security training room, are the SIDA/Non-SIDA and Authorized Signatory trainings. The Driver, SMS, ADA, Fire Safety and Customer Service Training can now only be taken online via the IET link (https://atl.iet-ls.com).

To take the training, the individual must present two forms of identification, the SIDA badge application (completed and signed by the company’s designated authorizing agent) and fingerprint clearance letter, Security Threat Assessment (STA), Escort and U.S. Customs Seal, if applicable.

Our SIDA training service hours of operation are as follows:

8:30 a.m. – 11 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – 11 a.m. Wednesday

 

– SIDA Badge Application (fillable pdf)

• All SIDA applications and documents are in PDF form and must be typed in.

For information regarding Security Seal/Hologram Program procedures, contact U.S. Customs and Border Protection.

The security division issues all vehicle access permits and decals to companies that prove, through documentation, to have an official need to access the Air Operations Area (AOA) by vehicle. The appropriate documentation, insurance and markings must be authenticated by the security division before issuing vehicle media.

Vehicle Marking Requirements

Ensure that vehicles operating in the SIDA area are marked as follows:

• Body – Permanent company name/logo.
• Door – Lettering must be at least 2” x ½ “
• Window – Must be permanently affixed to the vehicle and may be substituted for door markings.
• Logo: Must be clearly recognizable and associated with the company.
• Amber Beacon Lights: – All vehicles operating on service roads adjacent to aircraft taxiways, surface movement areas, and parking areas must be equipped with amber beacon lights for illumination at night and during limited visibility.

The hours for permits/decals are as follows:

8:30 a.m. – 11:45 a.m. and 1 p.m. – 4:30 p.m. Monday, Tuesday, Thursday and Friday
8:30 a.m. – noon Wednesday

– Application (fillable pdf)

Escort Request – A minimum of 24 hours advance notice is required for all escort approvals.

For questions, contact the security representative at 404-293-2423.

– Escort Request https://apps.iflyatl.com/ASERRT

Note: If an escorted person engages in activities other than those for which access was granted, the person providing the escort is required to maintain watch if possible and report the incident to Airport police by calling 911 immediately.

Inspection: Compliance and enforcement conducts inspections on aircraft, vehicles, ramp, construction sites, tenants, terminal doors, alarm response time and for the Hartsfield-Jackson incentive program. Fines (Breach of Rules Notices) are assessed for noncompliant tenants.

Physical Security: Compliance provides input for design and construction plans to ensure Airport projects meet the physical security and TSA requirements to protect families and facilities. Compliance also manages contracts for all security systems — which include CCTV, Access Control, fingerprints and badge systems — and develops security plans that serve as guidelines/roadmaps for tenants and contractors.

Contract Guard Security Services: Compliance also manages the company that provides physical access control to the Airport’s restricted areas and conducts monthly performance reviews to ensure the highest level of security is maintained.

Airport employees are not permitted to carry firearms or other prohibited items when attempting to access sterile, secured or air operations areas.

Prohibited items include:
– Guns (firearms, stun, BB, spear, air, flare, replicas, pellet, starter)
– Ammunition
– Explosives (components, materials, fireworks, flares, grenades, replicas, etc.)
– Illegal substances and relative paraphernalia
– Axes, hatchets, swords, sabers or knives (excluding plastic)
– Razor-type blades such as box cutters, utility knives and safety razor blades when thereis no discernible reason for the individual to be in possession of such (disposable razors and their cartridges are permitted)
– Bats (baseball, cricket), sticks (hockey, lacrosse, pool), golf clubs
– Martial arts weapons (night sticks, batons, throwing stars, nun chucks, brass knuckles, billy clubs, black jacks, etc.)
– Fuels (including cooking fuels and any flammable liquid)
– Scissors – metal and pointed tips greater than four inches from pivot point
– Self-defense sprays (pepper spray, mace, etc.)
– Alcohol

The DOA Security Credentialing Office has recently implemented improvements for operational efficiency and in response the recovery from the COVID-19 pandemic.